Last updated: 10 November 2026
Short and complete: the app has no accounts, no sign-in, no advertising and no tracking, and it plays in airplane mode exactly as it does online. Your savegame stays on your device. Exactly two things leave the app: the purchase check — at launch, when buying and when restoring, the app asks Apple or Google Play through the service provider RevenueCat whether the full version is unlocked, using a random anonymous ID instead of your name — and a report you send yourself using “Report a problem”. Nothing else.
Martin Langhammer
contact@c-arena.com
Accordingly, the App Store privacy section lists four items: Purchases (purchase history, from the purchase check), Diagnostics (other diagnostic data) and User Content (other user content, both from a report), plus Identifiers (device ID — only if you switch news on). None of it is linked to your identity and none of it is used for tracking.
The game has a “Report a problem” button. Apart from the purchase check it is
the only way data leaves the app. It happens only if you tap the button, write something
and tap send. Before that, the game shows you in full what will go out.
Nothing is ever sent automatically and nothing is ever sent in the background.
The report goes to https://spaeti.c-arena.com/melden.
What a report contains — the complete list:
art — bug, idea or other.text — the free text you write yourself, 2000 characters at
most.fassung and build — the app's version and build
number.markt and sprache — the market you have set (e.g.
de, at, it) and the language.plattform and huelle — a short note on the
operating system and whether the game runs in the app shell or in a
browser.bildschirm — the screen size in points, e.g. 390x844.tag, kasse, sterne — day, till
balance and rating, that is your savegame in short form.fehler — up to 5 script error messages that occurred most
recently in the game: the text of the error message, 500 characters each
at most.zaehler — four counts from this device: how often this form
was opened, how often Send was pressed, how many reports arrived and how
many failed. No identifier, no timestamp, no ordering. The reason: between
August and October 2026 not a single report arrived, and without these
counts there was no way to tell whether nobody sent one or whether reports
were lost on the way. They cannot be used to recognise a device.What is stored on your device: the four counts above and — if a report did not get through — your own text, so that it is still there next time you open the form and you do not have to write it twice. Both stay on the device and only travel along when you tap Send. The report number is not stored. Starting over in the game removes both.
What a report explicitly does not contain: no name, no email address, no phone number, no device ID, no advertising ID, no location, no contacts, no photos, no purchase receipt. There is deliberately no field for contact details. Which also means: we cannot reply to a report.
Do not write anything personal into the free text. Whatever you type there arrives with us exactly as you typed it — so please no names, addresses or other personal data.
Your IP address is not stored — neither in the record nor in an access log, because this domain still keeps no access log. So that nobody can flood the endpoint, the IP is hashed in memory only, against a random value that is rolled again every hour. After that the value cannot be traced back to anyone.
Who receives the report: only the controller named above. There is no processor for the contents, no sharing with third parties and no evaluation for advertising purposes. The server is hosted by Hetzner Online GmbH in Germany.
How long: 90 days. After that the report is deleted automatically, by a daily job on the server.
Legal basis: Art. 6(1)(f) GDPR, legitimate interest in fixing bugs. You trigger the sending yourself.
Note down the report number if you may want it deleted later. After
sending, the game shows you a number in the form M-1A2B3C4D. That
number is the only way to find your report again, because nothing else is
attached to it that would let us match it to you. Without it we can neither hand
out a report nor delete a specific one — that is not reluctance, it is
technically impossible. With the number both work; just write to the address
above.
Payment for the one-time full version purchase is handled by Apple (on Android by Google Play). Payment and receipt run through your Apple or Google account; we receive no payment data, no name, no email address and no postal address. What Apple and Google process is described in their own privacy policies: apple.com/legal/privacy, policies.google.com/privacy.
Purchase check through RevenueCat. The app checks whether the purchase exists using the purchase SDK of RevenueCat, Inc. (USA), which acts on our behalf (processor under Art. 28 GDPR). For this the app connects to RevenueCat at launch, when buying and when restoring. Without a connection the game still plays; the last known purchase state stays on the device.
What goes to RevenueCat:
What for: to verify the purchase, unlock the full version and restore a purchase on a new device, and so that we can see an overview of purchases and revenue in RevenueCat (per anonymous ID, without names). No advertising, no tracking across other apps.
Legal basis: Art. 6(1)(b) GDPR (performing the purchase and unlocking) and Art. 6(1)(f) GDPR (legitimate interest in fraud prevention and a purchase overview). Third country: RevenueCat processes the data in the USA; the transfer is safeguarded by the EU Standard Contractual Clauses in RevenueCat's data processing agreement. How long: for as long as we use RevenueCat for the app; after that RevenueCat deletes the data under its data processing agreement. More from RevenueCat: revenuecat.com/privacy.
The pause menu has a switch “Turn news on”. It is off by default — without you doing anything you get no notifications from us and no ID from your device is stored with us. Only once you switch it on does the following happen:
ios or
android) and the game language. Nothing else — no
savegame, no cash, no game day, no device model, no email address, no IP
address.Reminders (“Your shop is closed”) are a different thing and stay a different thing: your device schedules them itself, they never leave it, and nothing about them is stored with us. That is the switch “Turn reminders on” right above.
mess.c-arena.com, the same machine that serves this site) — no
service provider, no paid analytics service, nothing passed on to third
parties.
utm_*), a coarse device class (phone, tablet,
computer), the window width, the browser language in short form, a
coarse country of origin, the time spent on the page, and clicks on
important targets (such as App Store, Google Play, help)
together with the host and path of the click target.mess.c-arena.com; the page then works unchanged./melden and for the path used to
subscribe to and unsubscribe from news (/melden/push). Your IP address is
necessarily processed for the moment it takes to deliver the page
(Art. 6(1)(f) GDPR), but it is not stored. This does not affect the page
counter in the point above — that is a different thing from an access log
and holds no IP address./a and /i. There we count how often the
page was opened — all that is stored is a single number per short link and
day, for example “a, 1 October 2026: 7”. No access log, no IP address, no
browser identifier, no entry per request. That number cannot be traced back
to an individual visit or person, not even by us.The Android version is currently in a closed test on Google Play. Google
only admits devices whose Google account address has been registered
beforehand. On /a you can therefore leave your address yourself.
This is voluntary — the page works the same without it, just without
access to the test.
The app is aimed at a general audience. Nothing is processed about children beyond what applies to everyone: the anonymous purchase check above, and a report if they send one themselves. What a report contains is decided solely by the person sending it — hence the note above about keeping personal details out of the free text.
Under the GDPR you have the right to access, rectification, erasure,
restriction, objection and data portability, as well as the right to lodge a
complaint with a supervisory authority. Because neither the purchase check nor a
report carries a name or an email address, we can only match data to you using
something you give us: for a report its number M-…, for the purchase
the transaction ID from your Apple or Google purchase receipt. Ask anyway if you are unsure — the address is above.
If something changes in the app that is described here, we change this page and update the date at the top.